Leverage LLMs while protecting sensitive data with Protecto’s SecRAG. Protecto ensures security, compliance, and privacy when processing sensitive data with LLMs
US-based ride-sharing/delivery company
Leverage OpenAI's capabilities for processing sensitive data, specifically driver history and criminal records. These reports are sourced from agencies across the globe. Hence, these reports are not in a standard format, so LLMs are perfect for processing the information.Applying OpenAI would save significant product gain and cost savings of over $10M annually.
This task required a sophisticated approach due to the sensitive nature of the data.
Directly sending such sensitive information to large language models (LLMs) like those provided by OpenAI raised concerns about data privacy compliance and data residency requirements.
To ensure compliance with privacy regulations, the customer wanted to retain sensitive PII data within the region where it originated.Removing sensitive elements could strip the data of its core value, making it less useful for the intended processing and analysis.