Case Study

Leading SaaS Company Masked 13M Daily Texts to Power AI Innovation

“Protecto reduced our operating costs to just one-tenth of the estimated in-house solution while enabling us to bring AI-powered features to market faster than competitors..”

– Leading SaaS Company

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Helping Saas Leader Process 13M Texts Daily For Ai Training

Impact Statistics

13M

Long-form texts processed daily with high accuracy

90%

Reduction in operating costs compared to in-house solution

1 Week

Time to full deployment and operation

The Challenge

Building Privacy-First AI at Scale

A leading SaaS company needed to develop an AI agent using customer data while protecting sensitive PII and PHI information. With 13 million daily texts to process, they faced massive processing costs and complex technical challenges that threatened to delay their product launch.

highlights
  • High Latency: Processing 13 million daily texts caused delays, slowing down AI training.
  • Limited Batch Processing: Lack of robust batch and queue-based systems led to bottlenecks.
  • Scaling Difficulties: Fluctuating data volumes required costly and inefficient manual scaling.
  • PII Detection Accuracy: Masking sensitive unstructured data consistently was a major challenge.
  • High Infrastructure Costs: Building an in-house solution was estimated at $5M, excluding maintenance.
The Solution

Protecto’s Scalable, Cost-Efficient Data Masking

Seamlessly integrated with existing pipelines for high accuracy and scalability.
Step 1

Asynchronous Processing

  • Built-in queuing for efficient large-scale processing.
  • Batch processing reduced peak load delays.
  • Ensured smooth data flow for timely AI training.
Step 2

Dynamic Auto-Scaling

  • Scaled resources automatically based on real-time needs.
  • Reduced costs with on-demand resource allocation.
  • Simplified scaling and boosted performance.
Step 3

Accurate PII Masking

  • Precisely detected sensitive data in unstructured texts.
  • Maintained semantic integrity with context-aware masking.
  • Balanced privacy protection and AI effectiveness.
The Results

Accelerating AI Development and Strengthening Data Privacy

In just one week, Protecto helped the SaaS company cut costs by 90%, achieve 100% compliance, and launch AI features ahead of competitors. The solution streamlined operations with 10X efficiency, reinforcing their reputation as a privacy-first leader.

Key Achievements
  • 1 Week Deployment: Fully operational in just one week, cutting months off the timeline.
  • 90% Cost Savings: Reduced operating costs to 10% of in-house solution estimates.
  • Faster Time-to-Market: Launched AI-powered features ahead of competitors.
  • 100% Data Privacy Compliance: Protected PII and PHI seamlessly, ensuring trust and regulatory adherence.
  • 10X Operational Efficiency: Streamlined data processing with centralized, scalable privacy management.

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Case Study

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Learn how a leading SaaS company achieved 90% cost reduction in data masking while protecting sensitive PII/PHI across 13M daily texts to power their AI innovation.