Traditional DLP vs Protecto

DLP blocks sensitive data, breaking AI tasks and tool calls. Protecto is built for agentic workflows, preserving context across documents, conversations and tool calls while protecting sensitive values.

SOC 2 Type II · ISO 27001 · HIPAA, BAA available

The model gets tokens. Authorized users and tools get real values.

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Automation Anywhere
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Dell

Does DLP protect AI apps, and when do you need Protecto?

Partly. Traditional DLP blocks sensitive data from leaving through email, endpoints, browsers and SaaS apps, including prompts sent to AI tools. But AI agents need enterprise data to complete tasks, and that data often includes sensitive information. Blocking it can break the workflow.

Protecto is built to protect sensitive data while keeping it usable for AI. It preserves context across documents, conversations and tool calls without exposing sensitive values to the model. Authorized users and tools receive real values only where policy allows.

Keep DLP for

Blocking sensitive data from leaving through email, endpoints, browsers and SaaS apps.

Add Protecto for

Protecting sensitive data in AI use cases while keeping workflows running.

AI at platform scale

Automation Anywhere protects sensitive data in its AI features across 5,000+ live enterprise tenants, with a policy per tenant.

5,000+

Live enterprise tenants at Automation Anywhere

Days

To deploy at a Fortune 100 company

13M+

Long texts a day, at a SaaS company

One prompt, four outcomes

A support agent asks the company’s AI assistant to draft a reply. The prompt names two customers and a card number.

DLP can block it, warn the agent or redact the values. Each choice trades safety against a useful answer. Protecto gives each value its own token, so the draft comes back right and the data never reaches the model.

Support agentDraft a reply to Dana Ruiz about the chargeback on card 4111 1111 1111 1111. Her brother Sam Ruiz also wrote in.

What the model gets
What the agent sees

Real data reaches the model?

Useful draft?

Real names in the reply?

Why DLPs and redaction fall short for AI

AI needs enterprise data to complete tasks. Blocking that data or stripping away its meaning breaks workflows. Protection must preserve the context AI needs.

  1. 01

    Masking breaks context

    Replace every customer name with “PERSON,” and AI loses track of who did what. Protecto keeps customers distinct and their information connected across documents and conversations, without exposing real identities.

  2. 02

    Blocking stops tasks

    An agent needs customer information to resolve a ticket and share specific details with a billing tool. Block that information, and the workflow stops before the task is complete.

  3. 03

    Every step needs protection

    An agent reads a ticket, retrieves customer records and calls a tool. Sensitive data needs protection at every step, with real values available only to authorized users and tools.

  4. 04

    Patterns miss meaning

    AI workflows mix languages, documents, conversations and structured tool inputs. Sensitive information does not always match a fixed pattern. Detecting it requires understanding what the information means in context.

Keep your DLP. Add Protecto for AI workflows

DLP stops sensitive data from leaving the company. Protecto protects sensitive data in AI workflows and keeps it usable, so tasks and tool calls still finish.

You don’t replace anything. Protecto works with any LLM and sits in the path your AI app or gateway already uses.

ProtectoIn AI workflows
PromptsRetrieved documentsAgent stepsTool callsMCP serversModel answers

What it does: swaps sensitive values for consistent tokens, then returns real values to the users, agents and tools your policy allows.

Your DLPAt the exits
EmailEndpoints and USBWeb uploadsSaaS sharingPublic AI sites

What it does: spots sensitive data leaving the company and blocks it, warns the user, redacts it or raises an alert.

Protecto vs. Traditional DLP

DLP stops unauthorized data sharing. Protecto protects sensitive data while keeping AI workflows running.

CapabilityProtectoTraditional DLP
Primary purposeProtect sensitive data while enabling AI workflowsStop unauthorized data sharing
Where it fitsAI workflows, document processing, agents, RAG, gateways, MCP and tool callsEmail, endpoints, browsers and SaaS apps
Sensitive data handlingReplaces sensitive values with consistent tokens so work continuesBlocks, warns or redacts
Preserving contextKeeps identities distinct and information connected across documents and conversationsGeneric redaction removes distinctions between people and values
Completing tasksProvides authorized tools with the real values needed to finish the taskBlocking required data stops tasks; redaction removes details tools need
Beyond PIIIdentifies business-sensitive information in context, such as discount details and confidential leadership communicationsUses keywords, labels, fingerprints and classifiers to identify confidential content
RAG and retrievalMasks sensitive data before indexing and applies policy at retrievalCoverage depends on integrations with the retrieval system
Agents, MCP and toolsProtects sensitive values across tool calls and restores them where authorizedCoverage depends on monitored channels and integrations
Who sees real valuesControls which users and tools receive real valuesControls data sharing through monitored channels
Model responsesRestores permitted values while keeping other values protectedSupported products inspect responses for sensitive data
Data retentionLets customers set how long Protecto retains sensitive data and when it is deletedWorkflow data retention depends on the surrounding applications and services
Audit trailRecords requests and reveals of sensitive valuesRecords policy violations, alerts and enforcement actions
DeploymentSaaS, private cloud, on-premises and air-gapped environmentsEndpoint agents, network controls, cloud services and SaaS integrations

Based on public documentation for widely used DLP products and their AI add-ons, reviewed November 2026. Products differ, so check the one you use.

Pick the job, see the best fit

DLP and Protecto solve different problems. Pick what you need and see which one handles it.

What do you need to do? Pick one.

What you’d build on top of DLP

DLP tells you a prompt holds sensitive data, then stops or strips it. Keeping that data usable for AI is left to your team.

Tokens, not masks

Code that gives each value its own token so the model can tell people apart.

Token store and keys

A store for mappings, with backup and key management, so real values can come back.

Consistency

The same customer needs the same token across sessions, documents and tools.

Unmasking rules

Who sees real values, by user, agent and task, and how your apps pass that context.

Agent and tool coverage

Hooks at every step of an agent run, including tool inputs and tool results.

Audit trail

A record of who saw which real value, and why.

“Protecto enabled us to deliver data security, privacy, and compliance for our AI features at scale across 5,000+ enterprise clients, strengthening customer trust in our AI automation solutions.”

SS
Steve Shah
SVP Product, Automation Anywhere

Questions about DLP and Protecto

What is AI DLP?

AI DLP, or AI data loss prevention, means controls that keep sensitive data from leaking through AI tools, copilots and agents. Most DLP products add it by checking prompts sent to AI sites and copilots, then blocking, warning or redacting. Protecto is an AI DLP built for agentic workflows: it protects sensitive data and keeps it usable, so AI tasks and tool calls still finish.

No. DLP still does its job on email, endpoints, USB, web uploads and SaaS sharing. It falls short in AI workflows, where agents need the data to finish tasks and blocking it breaks the workflow. Add Protecto there and keep your DLP.

No. Protecto works alongside your DLP. DLP stops sensitive data leaving the company. Protecto lets AI apps, agents and tools work with that data through consistent tokens and returns real values only to allowed users.

Purview can stop Microsoft 365 Copilot from processing prompts that hold sensitive data, and its Edge inline protection can block typed prompts to sites such as ChatGPT and Gemini. Both stop the prompt; neither swaps values for tokens and brings them back. For your own apps, Purview’s APIs return allow or block, and your app has to act on it.

Those products watch email, endpoints, web traffic and cloud apps, and several now check prompts sent to AI tools. Netskope and Zscaler can redact prompts in their AI gateways, and Palo Alto Networks Prisma AIRS can mask values with X characters, all one way. Protecto keeps each value as a consistent token in AI workflows and restores real values by policy.

It blocks the prompt, warns the user or redacts the value, depending on policy. A warning can be clicked through, so the data still leaves. Redaction keeps the data out but leaves the model with text it can’t reason about.

Mostly no. DLP sees traffic at the endpoint, browser or network. Retrieval, agent steps and tool calls inside your app often never cross those points, and DLP doesn’t follow data from one agent step to the next. Protecto runs in that path and masks data at each step.

Masked values. Protecto doesn’t stop the request. The model works with tokens, and the answer shows real values only to the users, agents and tools your policy allows. Everyone else sees the tokens.

As SaaS, in your private cloud, on-premises or air-gapped. It works with any LLM and sits in the path your AI app or gateway already uses, so your DLP keeps running as it is.

Keep DLP. Add Protecto for AI.

Bring a prompt, document or agent run, and see how Protecto handles it next to your DLP.

New: run any AI model without exposing real values.
See how it works