RPA | AI Agents

Securing Data Privacy in AI-Driven Automation

Protecto's solution had a proven track record of accurately detecting a wide range of sensitive data types, including nuanced and industry-specific information." - RPA Company Leadership
5,000+
Live enterprise tenants

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Automation Anywhere integrated Protecto to detect and mask sensitive data in AI workflows, apply each enterprise tenant’s protection policy and reveal original values only when authorized, across 5,000+ live tenants.
5,000+
Tenants protected: enterprise customer tenants
7-Figure
Revenue impact: enterprise deals unlocked
Days
Time to market: vs. 12 months building in-house
Zero
Manual setup: per new customer tenant

The challenge

Why it stalled — two buyer problems

Compliance: Customers wouldn’t approve AI without data protection

Thousands of enterprise customers shared the same worry: if an AI agent can read sensitive data, who controls what it sees? Each needed its own protected environment, its own rules, and its own usage reports. No ready-made tool did all of that at that scale.

Redaction: Deleting data breaks AI

Most tools block or replace sensitive fields — a name becomes [REDACTED], an account number disappears. That works for simple reports but starves an AI agent of the context it needs to summarize, analyze, or decide. The output becomes unreliable.

RPA | AI Agents

Enterprise AI adoption doesn't stall because of model quality. It stalls because security teams can't see what data the agents are touching. Protecto gave our customers the control layer they needed to move forward.

5,000+
Live enterprise tenants
VP, Platform Engineering, Enterprise Automation Platform Partner
The solution

Built to protect data at enterprise scale, from day one.

No custom engineering. No extra infrastructure per customer. Four reasons it landed with both the platform team and their customers’ security reviewers.

01

One platform for all customers

A new protected environment is a single API call — each customer gets its own private space, data rules, and usage reports. None of it needs manual setup.

02

Context-preserving masking

Protecto replaces a value with a stand-in that keeps the same format and meaning. Agents still read and understand the content, so the output stays accurate.

03

No engineering per new customer

Adding a customer is an API call, not a deployment. Automation Anywhere integrated in days; after that, each new customer was a few lines of code.

04

Compliance teams said yes

Every decision is logged: what was found, how it was protected, who accessed it. Security reviewers could see exactly what was happening — and sign off.

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The results

Data protection became a native part of the platform — and the deals compliance had frozen started closing.

In practice

  • Find & Mask: Scans prompts, documents, and structured data for names, IDs, account numbers, and medical data. Customers choose which types to protect.
  • Unmask: Authorized users unmask the original value when needed. Every unmask event is logged with who requested it and when.
  • Scale: 5,000+ tenants on one shared platform — each with separate data, rules, and reports, no per-customer infrastructure.

What this means for platform builders

  • Any AI platform selling to enterprises faces the same challenge: give every customer the data protection they need without building a separate system for each.
  • The answer is a single, shared protection layer each customer configures on their own — exactly what Protecto was built for.
  • Not solving it has a real cost: deals stall at security review, pilots never reach production. In regulated industries, a working protection layer is what lets you sell.

Key achievements

  • Large-scale AI adoption enabled across thousands of enterprise customers.
  • Security and compliance stopped being a reason deals fell through.
  • Multiple seven-figure enterprise deals began moving forward again.
  • Secure AI agents became practical at platform scale, no extra infra per customer.
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